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Ice Vacations - Ice vacation is a fraud

I was persistently harassed by a Alison Pierce to join their two for one cruise and package deals at a cost of $599.00. It has taken me almost a week to receive any confirmation of my payment by email. I have now read their promotions and garb to find out I can get the same travel for two cheaper than their quoted rates and can travel when I want to. I have phoned Alison requesting a refund of my money as their service at a cost of $599.00 is not as quoted over the phone. I earlier this year did book a cruise thru Cruise mega store and this is where ICE got my and my partners details from. I will be taking this matter further as their product is not as promoted.
Company wrote 0 private or public responses to the review from 10 hours ago.
1.0
Details
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Product or Service Quality
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I didn't like
  • It is a scam
#1426920
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we have done a cruise booking including air tickets for 15 people got our cruise tickets through PO no probs but we are still waiting for our air tickets it has now been 2 weeks thay were supposed to be hear on the 12th Dec at the latest its now the 17th still no...
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Company wrote 0 public responses to the review from 1 day ago.
#1425628
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My wife paid good money to join the two for one scheme with Ice Vacations, basically the only two for one trips are the ones that nobody wants (during the off season) to go on, and when you want help you don't get any (its I will ring you back) which never happens, the...
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Company wrote 0 private or public responses to the review from Dec 04.
Gaven, Queensland
#1414552
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I am a grandma with 2 young grandchildren in my full time care. I can't travel up and when I want. 3 work out expensive. Caller from 2 for 1 called me up. I was only interested in an inside cabin on 25 Oct from Melb - my sister was on it for her 60th bday. Caller...
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Company wrote 0 public responses to the review from Oct 28.
Anonymous
Anonymous

Finally sorted out and no thanks to Kayla at all. Just wanted my money back. Went to higher resolution thanks to a lovely lady thru Wyndham and now I did get my money back. :0...

Anonymous
Anonymous

Our Vacation Centre - ICE My241 - all connected to Cruisemegastore - QLD Aust Manager - General Manager - CEO to ring me please back Kayla is not refunding my money - please s...

#1390395
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Ice Vacations - #truth

To be honest my personal opinion is that yous should immediately stop being a travel agency and start being an ice rehab.
Company wrote 0 private or public responses to the review from Sep 01.
3.1
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
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Website
Gaven, Queensland
#1344332
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called up on home phone, offered all sorts of inducements, I ok'd the deal, gave my card details, they took the money, now it is impossible to contact them, what ever you do , if you do not want to loose your money, do not get involved with this company or any company...
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Company wrote 0 private or public responses to the review from Aug 20.
Anonymous
john do

1300 883 506 Number is at the bottom of your confirmation

Anonymous
Sucked in

Please stay away from these stealers!

I didn't like
  • Took my money no trip
#1334728
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As stated above Mega cruises contact me he talks and talks for about an hour he then says if possible as i love cruising so much i could pay a one off payment around 270.00 which then entitles me to all future cruises im promised 1/2 price cruises for evermore i like...
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Company wrote 0 public responses to the review from Aug 11.
Anonymous
Janzey Pratt Queensland 1

Also paid my deposit two weeks ago. Has come out of my bank.still No follow up email. Nothing. Scammers. Yet again. Lying cow on the phone even offered me a job with the compa...

Assistance4You
Assistance4You

Hi Sonya, Could you please supply the details and we will investigate this fully.

#1327395
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I am soooo angry right now I think there is probably smoke coming out of my ears. I called ICE to book a vacation utilizing the points that we have available to us. Over the course of an hour, I was able to do nothing. Nothing!!! I spoke with one individual, then he...
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Company wrote 0 private or public responses to the review from Jul 30.
Assistance4You
Assistance4You

Thank you for bringing this to our attention. Would you be able to provide me with details, so that we may investigate fully. Thanks

1.0
#1316604
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selling the cruise holiday by providing misleading information. I think its a scam avoid any booking with ICE vacation and their associate's membership selling partners Don’t lose your money to online con artists. {{Redacted}}
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Company wrote 0 public responses to the review from May 03.
Assistance4You
Assistance4You

HI, would you be able to message me with details so that we may fully investigate? Thanks

#1246703
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Contact Ice Vacations

Mailing Address:
Pacific Mtwy
Gold Coast, Queensland 4212
Australia
Phone:
+6 175 514 3333
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Ice Vacations Coupon Review

ice vacation lost our 2 for 1 vouchers pressured us into buying more.Then suggested when we went to book the cruise with our vouchers that we could get a better deal without using the vouchers we agreed and financially lost. We have been charged a cancellation fee twice it is very hard to get our money back because the finance dept. is still looking into it.
Company wrote 0 public responses to the review from Feb 26, 2017.
1.8
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Number of Destinations
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Website
#1014140
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