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Ice Vacations - #truth

To be honest my personal opinion is that yous should immediately stop being a travel agency and start being an ice rehab.
3.1
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Gaven, Queensland
#1344332
Reply to reviews
called up on home phone, offered all sorts of inducements, I ok'd the deal, gave my card details, they took the money, now it is impossible to contact them, what ever you do , if you do not want to loose your money, do not get involved with this company or any company...
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Anonymous
Sucked in

Please stay away from these stealers!

Anonymous
Never Again

Scammers They believe their own lies!! Even tell you the bank has it wrong.

I didn't like
  • Took my money no trip
#1334728
Reply to reviews
As stated above Mega cruises contact me he talks and talks for about an hour he then says if possible as i love cruising so much i could pay a one off payment around 270.00 which then entitles me to all future cruises im promised 1/2 price cruises for evermore i like...
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Anonymous
Janzey Pratt Queensland 1

Also paid my deposit two weeks ago. Has come out of my bank.still No follow up email. Nothing. Scammers. Yet again. Lying cow on the phone even offered me a job with the compa...

Assistance4You
Assistance4You

Hi Sonya, Could you please supply the details and we will investigate this fully.

#1327395
Reply to reviews
I am soooo angry right now I think there is probably smoke coming out of my ears. I called ICE to book a vacation utilizing the points that we have available to us. Over the course of an hour, I was able to do nothing. Nothing!!! I spoke with one individual, then he...
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Assistance4You
Assistance4You

Thank you for bringing this to our attention. Would you be able to provide me with details, so that we may investigate fully. Thanks

1.0
#1316604
Reply to reviews
selling the cruise holiday by providing misleading information. I think its a scam avoid any booking with ICE vacation and their associate's membership selling partners Don’t lose your money to online con artists. {{Redacted}}
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Assistance4You
Assistance4You

HI, would you be able to message me with details so that we may fully investigate? Thanks

#1246703
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Ice Vacations Coupon Review

ice vacation lost our 2 for 1 vouchers pressured us into buying more.Then suggested when we went to book the cruise with our vouchers that we could get a better deal without using the vouchers we agreed and financially lost. We have been charged a cancellation fee twice it is very hard to get our money back because the finance dept. is still looking into it.
1.8
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1014140
Reply to reviews
We got stung by one of their other companies my241 rewards. Turns out their prices are over inflated so that in the end you only save approx $400. You pay $800 for 2 cruise vouchers which entitle you to one passenger paying full fare, port charges and gratuities and...
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Anonymous
Anonymous

So true

#1000249
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Short Review on October 22, 2016

Was sold product by guy named Steve - absolutely mislead what a scammer. He lied about everything and they record the phone calls but apparently wouldn't release the recordings. Guess they'll have to now that I've got the ACCC on side.
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Merrylands, New South Wales
#941219
Reply to reviews
I have worked for ICE vacations for 11 months now. One of the best sales companys i have cames accross. They have a strong positive atmosphere. The best training i have ever recived from sales and then they continue to look after you and continue to help you achieve...
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Anonymous
Anonymous

I bet they give you lots of training you should be ashamed of yourself putting a reveiw up about how great this company is I have heard nothing but bad & now i've been bitten ...

Anonymous
Ripped off

Seconded

5.0
#910466
Reply to reviews
There are a lot of scams I worked for ice Vocations par of their system Cruise Megastore hi pressure sales, lie to the customer, tell them you had limited supply of membership. People are not *** especially if they have heard the same story over and over. What they do...
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Assistance4You
Assistance4You

Our customers and our team are first priority at ICE Vacations.

Anonymous
Anonymous

I could just imagine the chaos it was to work with such a despicable company !!

#802515
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